Frequently Asked Questions
1. Is DAYONE Armour a licensed firearms dealer?
Yes, we are a licensed firearms dealer. We specialize in ammunition and gun accessories, but we do not sell firearms. Please ensure you comply with all local, state, and federal regulations when purchasing firearms.
2. What types of ammunition do you offer?
We offer a wide range of ammunition, including rifle, handgun, and shotgun ammo. Our inventory includes various calibers and brands to suit your shooting needs.
3. Can I purchase ammunition online and have it shipped to my location?
Yes, you can purchase ammunition online through our platform. However, please be aware of local, state, and federal laws and regulations regarding the sale and shipment of ammunition. We may have restrictions on shipping certain products to specific locations.
4. What payment methods do you accept?
We accept major credit cards and other secure payment methods. Rest assured that your payment information is processed securely.
5. How does the ID verification process work?
To comply with legal requirements, we require age verification for all ammunition purchases. During the checkout process, you will be prompted to provide a valid government-issued ID. Orders will not be completed without successful verification.We utilize ID verification software Veriff.com to complete all verification processes.
6. What is your shipping policy?
We use UPS as our primary shipping carrier. Shipping times and charges may vary depending on your location and the products you order. Please refer to our Shipping Policy for more details.
7. What should I do if I receive damaged or defective products?
If you receive damaged or defective products, please contact our customer support team within [X days] of receiving your order. We will provide instructions on how to return the item for a replacement or refund.
8. Do you offer international shipping?
We primarily serve customers in the United States, but we may offer international shipping to select locations. All international orders will be made directly through a Day One Representative. Please contact dayone@dayonearmour.com for more information. Please check our Shipping Policy or contact our customer support for international shipping inquiries.
9. How can I get in touch with your customer support team?
You can reach our customer support team by emailing [dayone@dayonearmour.com]. We are here to assist you with any questions or concerns you may have.
10. Is my personal information safe when I shop with DAYONE Armour?
We take data security seriously. Your personal information is handled in accordance with our Privacy Policy, and we use industry-standard security measures to protect your data during transactions.
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